Managed IT Services for Small Business
What are Managed IT Services?
Dealing with computers and technology is complicated. That’s what we’re here for.
Managed Service Providers (MSPs) such as GreenTech take the burden of deciphering “technobabble” off your shoulders, by handling the maintenance, installation, optimization (and more) of your computer systems.
We become responsible for making sure your technology equipment is always functioning for you and proactively removing future problems from potentially disrupting your business. As a trusted NJ managed services provider, we handle installation, optimization, and round-the-clock IT support, so you don’t have to.
Watch our founder and CEO, Gary Green, discuss our approach to Managed IT services.
Why Small Businesses Choose Green Tech
We understand that what we provide is a service. The phrase “that’s not my job” isn’t in our vocabulary. So, when it comes to small business IT support in NJ, we make sure that Above and Beyond isn’t a goal; it’s a standard.
Offered Services
We effortlessly improve your work operations and set you up with the same tools that keep big businesses efficient. We bring you:
24/7 Proactive Centralized Services
- Scheduled Server Maintenance
- Microsoft O/S Patch & Update Management
- Automatic Problem Escalation & Resolution
- 24/7 Network Maintenance & Monitoring
- 24/7 Remote Monitoring & Management
- System Stability & Performance
- Notification of Unusual Events & Threats
- Daily Backup Monitoring
- Monitoring for offline devices
Virtual Chief Information Officer
- Strategy & Advisory Services
- Risk Analysis & Business Impact of Technology Decisions
- Asset Tracking & Management
- Custom Auditing & Reporting
- Executive Summary Reports
- Vendor Liaison & Management
- Dedicated Account Manager
- Policy Creation Assistance
- Technology Budget, Planning, & Vendor Management
Live Remote Support
- PC, Laptop, Smart Phone Live Customer Support
- Service Tickets
- Customer Portal Access
- Remote Support Framework
Cybersecurity Services
- Desktop Antivirus, Antispyware, Anti-root kit, WebShield, Antispam, Virus Filtering
- Firewall Management
- Off-site Backup
Additional Services
- Legacy System Decommissioning
- Site-based Systems Integration
- Cloud & On-site Technology Conversions & Integrations
- Software/Hardware On-site Installation
More Than Just IT, We’re a Partner in Your Business Success
If you want better returns on the effort you put into your organization, as well as peace of mind, then GreenTech will see you there. You’re more efficient with technology on your side, and even though the idea of upgrading can be a pain, we won’t let it. We not only know our stuff, but we bring a friendly, easy-to-understand, and human-first, responsive approach to ensure your business is better with our help. Many big IT providers promise an individual experience and won’t back it up, but for Green Tech it’s not just a saying, it’s what we do.
FAQs About Managed IT
What’s included in your managed IT services plan?
Depending on your organization’s needs, GreenTech offers 24/7 Proactive Centralized Services, which are meant to keep your computers secure; Live Remote IT Support, which is akin to a virtual Chief Information Officer with strategic and advisory office tech management; diligent back-up software that works to protect and recover your data; productivity platforms such as Microsoft 365 to maximize your efficiency; as well as On-Site Installation for your convenience.
Do you offer IT support for remote teams?
Yes. Remote, in-office, or hybrid, GreenTech will make a custom plan that suits your IT requirements.
What if I already have an internal IT person?
Having an internal resource and central point of contact for all things tech is a valuable asset. However, a single IT expert likely is not equipped to maintain day-to-day system management, as well as keeping up to date on the latest tools, systems, and threats. Partnering with an outside managed IT firm, such as GreenTech, allows your internal resource to increase performance, efficiency, and ultimate reduce exposure to cybersecurity risks and associated costs of downtime.
How often do you perform updates and maintenance?
We release critical updates immediately and regular updates on a weekly cycle.
Is cybersecurity included in your managed services?
Yes, we employ a robust suite of cybersecurity features to keep your tech and data protected. You can get more information on our Cybersecurity page.
Your Managed IT Team Is Just a Click Away
“To sum it up, connectivity. The GreenTech staff is a group of individuals that when we have a problem at the sheriff’s office, they’re readily available to reach and respond to our calls and needs. From a management standpoint, it’s very easy for me. They respond, they resolve the issue, and we go on and continue to do our day-to-day daily operations.”
Charles Miller
Sheriff, Salem County Sheriff’s Office