Driving the Best Route to Data Recovery
Problem
Any business’ nightmare is the sudden and unexpected consequences of a cyber-attack: coming into work and being unable to access confidential files, communicate with employees and clients alike, and having no knowledge of what is happening or how to fix it. Unfortunately, the employees of Ross Enterprises were devastated when they came into work and discovered that they, along with thousands of other businesses, were staring into the aftermath of a cyber-attack.
Ross Enterprises
Business: Fuel & Transportation
Location: Carney’s Point, NJ
Website: https://www.rossfogg.com/
Service: PC Eagle Eye, Cybersecurity, Website Services
Risk
The attack persisted for days, during which Ross Enterprises was unable to respond knowledgeably to customer needs, provide invoices, and faced a total shut down of communication within the company as well as with customers and vendors. As a business, time is as valuable as money and being unable to conduct business communications and bills for an unknown period of time was resulting in a loss of productivity and revenue until systems were restored. Without a dedicated tech support team to solve the problem, Ross Enterprises was woefully unequipped to resolve the issue on their own.
Solution
GreenTech came onto the scene and within a few hours a cyber issue that had lasted days was identified. The GreenTech team spent hours – during the week and into the weekend – to ensure the company was back on track. Technicians remained dedicated to cleaning all the servers, PCs, and equipment, making sure any traces of the cyber-attack were eliminated. GreenTech worked tirelessly before confirming the company’s computers and equipment were safe to operate. All data was recovered and the company saw no loss in information: internally and for their customers. Their technology was returned to optimal condition.
GreenTech Difference
Before
This organization suffered from the effects of a wide-spread cyber attack, halting communications and online services both inside and outside of the business. Losing precious work hours and leaving the company in suspense.
After
GreenTech’s team of experts identified, isolated, and eliminated the cyber threat, restoring online communication for Ross Enterprises, its employees and partners. The company could finally resume its essential services.
Now
After GreenTech’s work on eliminating the cyber-attack, Ross Enterprises’s computers were back online and functioning smoothly. All communication was resumed, and all of the company’s essential data was recovered with no loss. Most importantly, none of Ross Enterprises’ customers were affected, and business resumed with smooth sailing. GreenTech’s team of experts continue to ensure Ross Enterprises stays on track and makes their IT anything but an obstacle on their road to business performance.
