Managed IT Services
What are Managed IT Services?
Dealing with computers and technology is complicated. That’s what we’re here for.
Managed Service Providers (MSPs) like GreenTech take the burden of deciphering techno-babble off of your shoulders, by handling the maintenance, installation, optimization and more of your computer systems.
We become responsible for making sure your technology equipment is always functioning for you and proactively removing future problems from potentially disrupting your business.
Watch our founder and CEO, Gary Green, discuss our approach to Managed IT services.
Why do I need Managed IT Services?
If you want better returns on the effort you put into your organization, then GreenTech Services will see you there. You’re more efficient with technology on your side, and even though the idea of upgrading can be a pain, we won’t let it. We not only know our stuff, but we bring a friendly, easy-to-understand and responsive approach to ensure your business is better with our help. Many big IT providers promise an individual experience and won’t back it up, but for GreenTech it’s not just a saying, it’s what we do.
Why we do it better
We understand that what we provide is a service. The phrase “that’s not my job” isn’t in our vocabulary. So, when it comes to IT, we make sure that Above and Beyond isn’t a goal; it’s a standard.
Offered Services
We effortlessly improve your work operations and set you up with the same tools that keep big businesses efficient. We bring you:
24/7 Proactive Centralized Services
- Scheduled Server Maintenance
- Microsoft O/S Patch & Update Management
- Automatic Problem Escalation & Resolution
- 24/7 Network Maintenance & Monitoring
- 24/7 Remote Monitoring & Management
- System Stability & Performance
- Notification of Unusual Events & Threats
- Daily Backup Monitoring
- Monitoring for offline devices
Virtual Chief Information Officer
- Strategy & Advisory Services
- Risk Analysis & Business Impact of Technology Decisions
- Asset Tracking & Management
- Custom Auditing & Reporting
- Executive Summary Reports
- Vendor Liaison & Management
- Dedicated Account Manager
- Policy Creation Assistance
- Technology Budget, Planning, & Vendor Management
Live Remote Support
- PC, Laptop, Smart Phone Live Customer Support
- Service Tickets
- Customer Portal Access
- Remote Support Framework
Cybersecurity Services
- Desktop Antivirus, Antispyware, Anti-root kit, WebShield, Antispam, Virus Filtering
- Firewall Management
- Off-site Backup
Additional Services
- Legacy System Decommissioning
- Site-based Systems Integration
- Cloud & On-site Technology Conversions & Integrations
- Software/Hardware On-site Installation
“To sum it up, connectivity. The GreenTech staff is a group of individuals that when we have a problem at the sheriff’s office, they’re readily available to reach and respond to our calls and needs. From a management standpoint, it’s very easy for me. They respond, they resolve the issue, and we go on and continue to do our day-to-day daily operations.”
Charles Miller
Sheriff, Salem County Sheriff’s Office