Managed Services
Now there’s a proactive, guaranteed, affordable way to keep your home PC / laptop automatically clean and safe for only the cost of a cup of coffee a week.
You require the same guidance and support as a large organization. We provide your business with support services to keep you running smoothly and become your complete IT Department, providing expanded levels of service and whatever it takes to keep your network & PCs proactively monitored, optimized, patched, protected, documented and supported. Think of us as another employee – just cheaper!
With our Remote Management System, you will never again worry about the safety of your data or slow moving, virus-ridden computers. This is a proactive, guaranteed, affordable way to keep your home PC/laptop automatically clean and safe. Think of our Remote Management System as a high flying, take-charge computer guardian that patrols unseen in the background – always on and always working.
- Customer Support for PC, Laptop & Smart Phones
- Service Tickets & Customer Portal Access
- Problem Isolation and Resolution
- Remote Support Framework
- User Support – “How to Questions”
- Desktop Optimization and Performance Tuning
- Patch & Update Management
- State of the art Anti-Virus Solutions
- Secure online backup
Virtual CIO (Chief Information Officer)
- Technology Strategy & Advisory Services
- Risk Analysis & Business Impact Assessment of Technology Decisions
- Licensing & Subscription Management
- Technology Budgeting, Planning & Procurement
- Technology Vendor Management
- 24×7 Network Maintenance & Checklist of Best Practices
- 24×7 Remote Server & Application Monitoring
- 24×7 Network Monitoring
- Remote Infrastructure & Application Management
Anti-Virus & Remote Back-Up Services
- We provide anti-virus protection and remote back-up (up to 10 GB) services free of charge.
- Desktop AntiVirus, AntiSpyware, AntiRoot Kit, WebShield
- Anti Spam & Virus Filtering
- Patch & Update Management
- Asset Management with Custom Auditing & Reporting
- Backup Monitoring & Management
- Documentation Management (Network Diagrams & Information Forms)
- Unlimited Remote Reactive Support
Onsite Support Services
Monday – Friday from 8:30am – 5pm
Hardware / Network Failure Replacement Services and After Hours On Site Emergency Support (Additional charges may apply)
Included Services
We understand that your investment in technology must solve a challenge or serve a purpose. That’s why our team provides you with expertise to solve your IT problems.
You’ll Receive:
- Network Audits, Gap and Risk Analysis and Infrastructure Upgrade Recommendations
- Local and Wide Area Network Technology Upgrades and Conversions
- Network Security Solutions
- Legacy System Decommissioning
- Virtualization, Storage and Server Consolidation Solutions
- Premise-based Systems Integration
- Cloud & On-premise Technology Conversions and Integrations
- Enterprise Back-up, Storage Implementation
- Secure Remote Access Solutions